Employee Satisfaction Index

Evaluation of the degree to which employees are content/happy in their work roles. This measure is considered of importance due to the causal link between happy/motivated employees who are more likely to deliver satisfaction to customers and drive successful business performance. Information is generally collected via a satisfaction survey, based upon a selection of key areas…

Employee Churn Rate

Employees should be viewed as prized long term assets. Resources should be dedicated to improving their engagement and satisfaction in the workplace. With the right combination of systems in place, you will increase your employee engagement, and reduce your overall turnover. Remember: Turnover in and of itself isn’t intrinsically harmful to a business. As can…

Absenteeism Bradford Factor

The Bradford factor is a formula used by HR departments to calculate the impact of employees’ absences on the organisation. It is based on the theory that short, frequent, unplanned absences are more disruptive to organisations than longer absences. Bradford factor scores are based on the frequency and length of an employee’s absence during a…

Salary Competitiveness Ratio

Ensuring you have the right people in the right jobs is hugely important. Competing for the best talent in a competitive market and getting it right therefore equally important. This starts by offering a competitive salary. All other things being equal, a competitive salary only needs to be slightly higher than the competition. By calculating…